If you have decided to cancel your booking or unfortunate circumstances have arisen, it is important to read the cancellation policy and process fully.
By booking you have agreed to the following terms and conditions, which are stated;
- On your booking form
- On your booking confirmation letter or email
- On the invoice before you pay your deposit or any payment
3. In the unfortunate event of you having to cancel the booking:
(i) more than 30 days in advance, we will retain all of the deposit payment, you do not have to pay any more
(ii) less than 30 days in advance, we will request 50% of the payments still due.
(iii) less than 14 days in advance, we will request 100% of payments still due.
No refunds will be given in cases of cancellation, unless cancelled by ASJ Catering & Events. This includes reduction in services, changes and amendments.
There are no exceptions to this policy and we regret that we cannot deviate from the process.
To cancel your booking you must complete the following form, emails, letters and telephone calls will not be accepted as cancellation.